PRACTICAL CONTACT CENTER COLLABORATION |
Book Category:
Business & Economics > Management
|
Author:
Burnett, Ken
|
Binding:
Paperback
|
ISBN 13:
978-1-4349-9723-4
|
Price:
USD 42
|
Publication Year:
2011
|
Book Description
Good management is dependent on having teams of knowledgeable, dedicated and capable employees who can work collaboratively and harmoniously together to achieve a company's and clients' goals. This should be within a framework that has form and structurE.