
SUCCESSFUL BARTENDER, THE |
Subtitle:
Putting People Skills to Work
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Book Category:
Political Science > Public Policy > Social Services & Welfare
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Author:
Colvin, Geoff, Battistella, Peter, Carillo, Celena and Rosenbaum, Mary
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Binding:
Paperback
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ISBN 10:
0963177745
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Price:
USD 16.50
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Publication Year:
2007
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Publisher Info
Behavior Associates. InquiryBook Description
This book is written for bartenders and servers of alcohol on how to prevent problem behavior in bars and how to defuse problems when they arise. The book is full of: practical strategies for bartenders to work well with people, details on what to look for to catch problems early, and effective strategies for defusing volatile situations.