WIN THE CUSTOMER, NOT THE ARGUMENT |
Book Category:
Business & Economics > Customer Relations
|
Author:
Don Gallegos
|
Binding:
Paperback
|
ISBN 13:
9780971154247
|
Price:
USD 14.95
|
Publication Year:
2005
|
Publisher Info
Don Gallegos,
Brigantine Media,7462 W Chenango Pl,
Littleton ,
CO - 80123,USA
Web: www.dongallegos.com Inquiry
Book Description
This is Don Gallegos’s philosophy of customer service, built over his 30 year career. As president of King Soopers, a division of Kroger, Don taught his employees that “wrong customers spend money".