COLLINS BUSINESS SECRETS

COLLINS BUSINESS SECRETS -- DEALING WITH DIFFICULT PEOPLE
COLLINS BUSINESS SECRETS -- DEALING WITH DIFFICULT PEOPLE
Book Category:
Business & Economics > General
Author:
David Brown
Binding:
Paperback
ISBN 10:
0-00-734677-8
ISBN 13:
9780007346776
Price:
GBP 6.99
Publication Year:
2010

Publisher Info

HarperCollins Publishers Ltd.

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Book Description

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: • Understand the different types of troublemakers • Stay calm and firm when other people can’t • Deal with difficult bosses, direct reports, and colleagues • Create win-win scenarios • Develop productive relationships with people you don’t like